Online Casino Dealer Job Description For Resume

Gaming dealers interact directly with the public at casinos, racetracks and other gaming sites. They may take bets and operate games to generate excitement. Typically, they work more than one game, such as blackjack, roulette, craps and poker. They should be able to assist people in understanding the game as well as tracking monetary gains or losses.

1. Casino Dealer Resume Example
2. Casino Dealer Job Description
3. Casino Supervisor Job Description

This position requires excellent communication and interpersonal skills. A successful candidate should also possess mathematical skills and have a keen eye for detail. You will want to include these and other skills in your gaming dealer job description.

Customer service skills may be one of the most important aspects of this type of position. A gaming dealer who is polite and helpful can create a positive experience for patrons. Take a look at our gaming dealer job description template below to see what information may be helpful when you write your job post.

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Do you like a fast-paced, fun environment where you can meet lots of people? Our gaming dealer position is perfect if you get excited about helping people and enjoy a good time. We are looking for smiling poker faces and excellent customer service skills. You will learn to operate a number of different gaming tables as well as how to track bets and tally winnings. You can also master the instructions for nearly every casino game as you learn on the job at one of our two locations. If you are successful in this position, you may have the opportunity for advancement within our organization.

• A dealer is responsible for understanding the rules, knowing the odds of winning in different circumstances, and she must be able to articulate this information to casino patrons of all skill.
• Those looking to work as Casino Cashiers should demonstrate throughout their resumes numeracy skills, customer service orientation, accuracy, teamwork, and computer literacy. Successful resume examples make display of a high school diploma and a state license. Find out what is the best resume for you in our Ultimate Resume Format Guide.

Job Responsibilities

• Lead a number of table games, including blackjack, craps, keno, poker, roulette and others while assisting customers with game-related needs
• Distribute cards, dice, chips and other equipment to patrons according to the table game and monitor returned equipment for any tampering
• Provide information about the rules of the game and observe players for appropriate activity while at the table
• Interact with floor supervisors to share concerns and information as well as any misconduct or suspicious behavior during the course of game play
• Exchange money for chips and collect chips for losing bets and direct winning patrons to cashier at end of gaming session for payout
• Monitor game pace and play while maintaining a positive and fun environment for patrons
• Prepare any end-of-shift reports, bookkeeping and other administrative duties as determined by supervisors and tidy area for next dealer
• Attend monthly staff meetings to address issues and maintain quality and brand representation on game floor

Job Skills & Qualifications

Reqiured:

• High school diploma or equivalent
• Operational math applications and bookkeeping skills
• Completion of dealer training certification
• Superior customer service and communication skills

Preferred:

• Previous gaming experience of three or more years
• Fluent in Spanish, French or German

Gaming Dealer Job Responsibilities

Imagine the frustration of accepting a job as a short-order cook only to discover that your responsibilities include catering for black-tie dinners. If you were the jobseeker/employee in this situation, you may not stick around for long. A well-written job responsibilities section in your gaming dealer job description can help you avoid the complications of hiring a promising candidate, only to discover that the expectations weren’t clear and the new employee isn’t working out.

As already mentioned on this page, bullets are a good way to format this section. Choose a short selection of the most pertinent gaming dealer job responsibilities, ranging from 6-8 bullet points. Begin each bullet with an action word so that the jobseeker can imagine a clear picture of the work they will need to do.

We’ve included some examples of responsibilities you may want to include on your gaming dealer job description:

• Operate gaming tables such as cards, dice, keno and roulette tables, observing compliance to rules and regulations; watch for and report cheaters
• Exchange cash for chips; receive and record cash wagers
• Assist team in games such as baccarat; participate in games as necessary to maintain minimum complement of players
• Determine winners, pay winnings and collect losing bets according to rules of specific games
• Inspect cards and other gaming equipment to ensure good condition and compliance with regulations
• Interact with patients in a friendly manner, calling on wait staff for food or drinks as desired; answer customer questions and concerns

Gaming Dealer Job Specifications

Although there’s a lot of information in the responsibilities section, you’ll find that the qualifications and skills section of the gaming dealer job description is just as valuable. In this section, you’ll provide the minimum requirements that potential candidates should meet. This is where you have the chance to list the specific skills, including experience and professionalism, and education background that job candidates should have. With a carefully chosen list of gaming dealer job specifications, you’ll be able to avoid sifting through jobseekers who are either overqualified or underqualified.

One way to ensure the quality of your skills section is to talk to floor managers about the skills required for gaming dealers. Work to create a final list that is realistic and accurate so you can quickly determine whether a candidate has the right qualifications. You can also separate this list into those qualifications required in employees and those that set great candidates apart from good candidates.

Check out the following list of skills you might include in a gaming dealer job description:

• Strict adherence to all gaming regulations, policies and procedures
• Verifiable six months or more of previous casino/dealer experience
• Energetic and friendly personality; excellent customer relation skills
• Interpersonal communication skills to adapt to interactions with all contacts
• Ability to maintain a professional appearance; punctual and well-organized
• At least 18 years old and high school diploma or equivalent

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the table games dealer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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• Provide prompt, courteous and accurate service
• Be familiar with the safe handling of cleaning products, equipment, and supplies
• Exchange guest’s currency for gaming cheques
• Maintain continuous security of assigned game at all times
• Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps
• Performs all duties while providing maximum game protection
• Perform other job related duties as assigned

• Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
• Provide excellent service consistent with the property's service standards and brand attributes
• Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
• Performs accurate chip and cash transactions
• Provide accurate and efficient dealing while following proper game procedures
• Perform any other related duties as assigned
• Provides courteous service and is cordial to all patrons and team members

• For Craps’ Games only, dealer can perform function of Stickperson
• Complete all paperwork in accordance with PGCB and approved Sands’ standards
• Performs all other duties as requested
• Verifies accuracy when signing all paperwork
• Accepts cash buy-ins and performs drop of cash according to company policy
• Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits
• Provide excellent service consistent with the property’s service standards and brand attributes

• Proficiency in dealing table games as offered for play in the casino. General knowledge of table games rules and regulations
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Basic computer knowledge
• Proficiency in dealing table games as offered for play in the casino
• General knowledge of table games rules and regulations
• Working knowledge of two or more games
• Basic and intermediate math skills, handling chip and currency
• Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
• Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
• Maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts

Casino Dealer Resume Example

Table Games DealerResume Examples & Samples

• Deals table games assigned, in a proficient and speedy manner to be able to deal between 55 hands or 45 spins per hour
• Provides courteous service and is cordial to all patrons and team members
• Shuffles cards in a timely manner, ensuring a thorough mix of cards in compliance with casino standards, as well as controlling the pace of the game
• Pays and takes winning and losing wagers according to company policy
• Verifies and signs fills, credits, and associated documents
• Passes on all pertinent information to relieving dealers and supervisors
• Issues chips to customers for either cash buy-ins or credit in accordance with company policy
• Maintains control of shoe, cards, dice and float; always keeping visual contact
• Informs the table games Floor Supervisor of all irregularities including suspicious guest activity
• Paces games, taking into account the type of action and ability of players keeping the speed of the game at the most efficient rate possible
• Verifies accuracy when signing all paperwork
• Accepts cash buy-ins and performs drop of cash according to company policy
• Complies with all appropriate Sands policies and procedures and gaming regulations
• Must be able to handle chips, silver, dice and individual cards, and deal from a shoe or out of hand in a proficient manner
• For Craps’ Games only, dealer can perform function of Stickperson
• Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position

Table Games DealerResume Examples & Samples

• Greets guests upon arrival at the table
• Take losing bets and pay winning bets following rules and procedures
• Verify fills and credits to the game
• Maintains a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience
• Handles transactions for “buy ins”, payoffs and markers
• Performs all duties while providing maximum game protection
• Provide excellent service consistent with the property’s service standards and brand attributes
• Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
• Standing for long periods of time may be required
• Performs all other duties as requested
• Adheres to appropriate gaming regulations, policies and procedures
• Deal multiple games

Table Games DealerResume Examples & Samples

• Deals a single Game Type proficiently. Those Game Types are: Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variations
• Protects, controls, and verifies the accuracy of fills, credits, openers/closers, and marker transactions
• Accurately exchanges cash or markers for chips
• Collects losing bets, pays winning bets, and collects commission based on game dealt
• Communicates verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game
• Verbalizes player instructions, card totals, results or any other information as required in the procedures of each game
• Maintains a helpful and courteous atmosphere on the game, while controlling the pace of the game
• Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor of all unusual events, circumstances, missing items, or alleged theft
• Completed a Dealer Trainee program
• Minimum six (6) months of experience as a Dealer

Table Games DealerResume Examples & Samples

• Responsible for conducting operation of Table games
• Responsible for adhering to policies and procedures
• Responsible for compliance of gaming regulations
• Responsible for attending to guests needs
• Basic and intermediate math skills, handling chip and currency

Table Games DealerResume Examples & Samples

• Demonstrate knowledge of and the ability to deal table games offered by the casino
• Reconcile potential conflicts with guests regarding the rules and conduct of game play
• Responsible for game protection including the identification of potential card counters, game accuracy and pace of table game play
• Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required
• Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits
• Proficiency in dealing table games as offered for play in the casino
• General knowledge of table games rules and regulations
• Lifting/moving maximum of 25 lbs

Table Games DealerResume Examples & Samples

• Provide accurate and efficient dealing while following proper game procedures
• Perform accurate chip and cash transactions
• Observe or receive wagers from customers and take or pay the appropriate game outcomes
• Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge
• Must be able to successfully complete an audition displaying adequate Table Games Dealing skills

Table Games DealerResume Examples & Samples

• Create an atmosphere of hospitality and friendliness toward Guests, make eye contact and greets Guests by first name, if known, upon arriving to the table and thank the Guest for playing when they leave the table
• Ensure appropriate game protection
• Experience dealing high volume games in Craps, Roulette, and Black Jack
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
• Ability to work collaboratively and communicate effectively with guests
• Completion of Dealers School or six months experience as a dealer
• Able to obtain and maintain a Colorado Support Gaming License

Table Games Dealer Experienced Up to Sign-on BonusResume Examples & Samples

• Adhere to guest service requirement listed above
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
• This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
• Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
• Be familiar with the safe handling of cleaning products, equipment, and supplies
• Exchange guest’s currency for gaming cheques
• Satisfactory completion of Dealer training classes or previous dealing experience
• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment

Table Games DealerResume Examples & Samples

• Follows game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games
• Prior table games experience or successful completion of Dealer School required
• Must be able to successfully pass an audition displaying adequate table games skills for at least 2 of the following games: Blackjack, Craps, Roulette, Baccarat
• Applicants must successfully complete a math test, drug and background check AND qualify for licenses and permits required by federal, state and local regulations

Table Games DealerResume Examples & Samples

• Previous experience in casino or hospitality industry preferred, but not required
• Must successfully pass an audition in games known +/or successfully complete Dealer Training School
• Proficiency in dealing table games as offered for play in the casino. General knowledge of table games rules and regulations

Table Games DealerResume Examples & Samples

• Handling customer transactions for “buy-ins”, “color-up” and markers
• Verifying fills and credits to the games
• Notifying table games supervisors of any irregularities in the play and/or transactions during the shift
• Take losing bets and pay winning bets according to established dealing rules and procedures
• Excellent knowledge of each table game type

Casino Dealer Job Description

Table Games DealerResume Examples & Samples

• Handles transactions for 'buy ins', payoffs and markers
• Provide excellent service consistent with the property's service standards and brand attributes
• Ability to take initiative and exhibit flexibility
• Ability to deal multiple games

Table Games DealerResume Examples & Samples

Casino Supervisor Job Description

• Responsible for the operation and conduct of a particular game
• Quickly tabulates the numeric value of playing card totals, dice throws, etc. Must be knowledgeable of poker rankings
• Inspects and shuffles 6 to 8 decks of cards in a timely manner or operates an automatic shuffling device. Must be proficient at shuffling and pitching cards
• Audibly announces all hand totals, currency conversions to gaming chips, color changes, and all other pertinent information that transpires during the course of gaming activity
• Maintains and protects the bankroll at all times
• Handles gaming chips in order to pay and take in a proficient manner
• Follows regulations, policies and procedures in the performance of duties
• Provides quality customer service to all guests